Thursday, August 21st, 2008
Which Companies Can Pass The 3 Minute Challenge?
Seesmic loves its users!
RBH reader Andrew sent in this story about super-responsive customer service from Seesmic. As in, Seesmic responded to this complaint posted to Twitter in three minutes, and fixed it in an hour.
Pete Cashmore wonders if other companies are listening like Seesmic is listening to its customers:
Startups: are you using tools like [...]
